FocusDome Support
Have a question or an issue with the app? We're here to help.
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Frequently asked questions
Pickup detection isn't working — why?
Pickup detection relies on the motion and proximity sensors, which work only on a physical iPhone. It is unavailable in the simulator. Also make sure the phone is resting still on your desk when you start a session.
Can I adjust the detection sensitivity?
Yes. In the app settings you can choose one of three sensitivity levels to tune pickup detection to your desk and the way you work.
How do I enable or disable notifications?
In iOS Settings → FocusDome you can enable or disable notifications at any time. All notifications are local and generated on your device.
How do I delete my data?
All data is stored only on your device. To delete it, simply uninstall the FocusDome app.
How does the free trial work and how do I manage my subscription?
FocusDome offers a 7-day free trial of the full version, after which you can choose a yearly subscription or a one-time lifetime purchase. Payments and subscriptions are managed by Apple — open iOS Settings → [your name] → Subscriptions to change or cancel your subscription.
Will the paywall interrupt my running session?
No. Once the trial ends, the paywall only appears in resting phases — it never cuts off a session or a break that is in progress.
I found a bug or have a suggestion.
Great — email us at the address above. We read every message.
Where can I find the privacy policy?
The full FocusDome privacy policy is available here.